Refund Policy

A refund may be granted when:

• Your payment was verified but the PDF was never delivered to your email address.
• You were charged the wrong amount for your order.
• You accidentally purchased the same note twice.
• The note was materially misdescribed on its product page.

• After the delivered PDF has been downloaded and its watermark identifies that it was shared, resold or redistributed.
• Change of mind after delivery, since the content is fully previewable (first five pages) before purchase.
• Orders marked Rejected because payment could not be verified — these orders are simply not fulfilled.

Email us with your order ID and the email address used for the order. Refunds are processed manually, like payments: we verify the request against the order record and, when approved, return the amount to the same UPI account used for payment. The order is then marked Refunded.

We aim to respond to refund requests within 48 hours and, once approved, complete the transfer within 5–7 working days, depending on your bank or UPI provider.

Questions about this document? Email priyesh.singh.x7fy@woolf.education.